Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

Once an order leaves our shop, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.

Not yet! We would love to open one someday.

In some cases, we can accommodate local pickup. We are located in Woodstock, GA. To schedule a local pickup, email us at support@lilytaylordesigns.com.

Effective January 1, 2025

Starting January 1, 2025, all sales on Lily Taylor Designs will be final. This policy will apply to all orders purchased on or after this date.

All Sales Are Final

All purchases are non-refundable. However, if you receive a defective or damaged item, please contact us at support@lilytaylordesigns.com within 7 days of delivery, and we'll make it right.

We accept the following payment methods for online purchases:

• All major credit cards, as shown at checkout

• PayPal: if you do not have an account yet, you can create one while shopping with us

• Apple Pay, Google Pay, Shop Pay, Amazon Pay

Please note that your billing address must match the address on your credit card statement.

We provide detailed size charts for each product to help you find the right fit. You can find these charts on the product pages.

Care instructions can be found on the product labels and descriptions. We recommend following these instructions to ensure the longevity of your garments.

We strive to display our products as accurately as possible. However, slight variations in color may occur due to differences in monitor settings and lighting conditions.

You can reach our customer support team by emailing support@lilytaylordesigns.com or using the contact form on our Contact Us page. We aim to respond to inquiries within 24 hours.